FAQ

This is a list of common questions we've compiled,
so if your question isn't resolved, please contact us and we'll get back to you as soon as possible!
Are you a factory or a trading company?

We have our own factory with 50000 square meters in Jiangsu.

What is the way of payment?

We accept T/T, L/C,and alibaba trade assurance.,30% for deposit,70% against the copy B/L. 

What is the way of payment?

We accept T/T, L/C,and alibaba trade assurance.,30% for deposit,70% against the copy B/L. 

Do you have your own designer team?

Yes, we have our own r&d team,we launch more than 10 new patterns of yoga mat every month. 

How to deal with faulty or refund the faulty products?

Firstly.Our products are produced in strict quality control system and the defective rate will be less than 0.2%.Secondly.During the guarantee period,we will replace you with new parts. 

How can you protect my designs and my brands?

We won't display your designs and brands to other customers, and won't display them in the internet, show, sampleroom etc, and we can sign a confidentiality and non-disclosure agreement with you and our sub-contractors.

Can I get a free sample?How many days will it take?

Sample is FREE but freight cost.

Existing sample:2-3days,Customized sample:7days 

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